As a management consultancy based in a regional city, Performance People is called upon for a wide range of tasks in support of managers, especially in the community, health and education sectors. These activities vary from developing a policy framework to rewriting an organisation’s Constitution and governance documents to providing coaching in business writing and dozens of others over the last 24 years.
Working closely with CEOs to facilitate a number of significant organisational restructures. In each case working to achieve transformational change during a significant realignment of the community sector. This included interviews and focus groups with stakeholders; facilitating workshops to establish strong and supportive linkages across leadership roles; and assisting in communicating the new structure.
Co-facilitating action learning in ‘skills coaching’ and supervision for operational supervisors and team leaders at BlueScope Steel (formerly BHP) in association with Teamwork Consulting™. This included the presentation of model methods; videoing of exercises; and intensive feedback.
Facilitated the development of a project plan for implementing a large organisation’s newly developed Workforce Planning Framework. In particular, this involved gaining a shared understanding of the framework, identifying objectives and resources, and developing a broad schedule of work.
Working with a large organisation with diverse activities and property holdings to develop a Strategic Resource Plan which included a short history of the organisation, a description of its key activities, opportunities and challenges, an analysis of each property, including potential uses and value, and recommendations for future resource deployment.
Preparing a small organisation for ISO 9001 accreditation, including developing a Quality Manual, documenting processes, and preparing the organisation for a new approach to planning, structuring and monitoring work.
Developed a comprehensive Business Excellence Framework used to identify winners and place-getters in the 2000s for the Rockhampton Regional Development Limited and Ergon Energy Business Excellence Awards.
Facilitating a week-long retreat on-country with an organisation working closely with Indigenous Traditional Owners and other stakeholders. This involved managing the agenda, handing over to content experts, facilitating question and answer sessions, giving people a voice in the proceedings, and generally seeking to assist in achieving goals and desired outcomes.
With a number of organisations in the community sector across Queensland, assisted in re-developing the Performance Review process and documentation to align more closely with the organisation’s future aspirations with regard to accountability and autonomy. Generally emphasising that the form provided is a starting point for a conversation encouraging goal-setting, learning and self-reflection.
